Ordered a dark red (garnet) merino & cashmere cardigan as could not find a wool cardigan in that colour in local shops or on other sites. However the quality of my last Woolovers cardigan was not great. The stitching came away at the neckline after only a few wears, and one wash. Also these merino & cashmere blends bobble after just a short time.
Thank you for your feedback and we are very sorry to hear this fault has occurred with your garment. Please could you provide the order number that corresponds to the garment with the faulty neck? We can then look in to this for you. With concerns to the pilling on the Cashmere and Merino mix, this is a natural occurrence. It happens when the shorter and longer fibres naturally intertwine with movement. A pilling comb can easily help manage this. A Member of our Customer Service Team has contacted you directly via email with more information. Once again, many thanks for your feedback.