Just add WoolOvers VIP Club to your basket online & pay at the checkout. You will need to create an account on our website to join the club.

Yes, that’s no problem. You can change your delivery address once you’re signed into your account & when you’re at the checkout.

We’ll include a Hermes pre-paid returns label with every order delivered to you. If you want to send a garment back to us, just follow the instructions on this label.

WoolOvers VIP Club is only available to UK mainland customers of WoolOvers LTD

Next Working Day delivery is only available to mainland UK addresses in selected areas and is subject to our normal delivery terms. Order by 3pm Monday to Thursday
The below postcode restrictions apply:
AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
The service in the following areas may take 3 – 5 working days:

Channel Islands, Highlands & Islands of Scotland, Shetlands.

Nominated email and billing address must be used on all purchases. Any promotional offers sent by email will need to be registered using the email address that the promotional offer was received on.

All returns must be made using the Hermes prepaid label enclosed with your order (only 1 prepaid return per order). Returns service is only available on mainland UK in selected areas (please visit www.hermesparcelreturn.co.uk/find-a-parcel-shop.html to check your area).

The Hermes Parcel Returns service can be used for parcels weighing up to 15kgs.

WoolOvers VIP Club is only available to personal shoppers and will be cancelled if WoolOvers deems abuse of service has taken place or the service is being used for non personal purchases.

WoolOvers may terminate your WoolOvers VIP Club membership at our discretion without notice.

We will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

If your email, billing address or postcode change, please email info@woolovers.com otherwise your WoolOvers VIP Club will not be applied to your order.

Right to cancel - You may cancel at any time but you will only receive a refund if you have not used the service. To cancel please email info@woolovers.com. If you cancel the service you will not be able to re-join the service within 12 months or receive a free or discount membership

WoolOvers reserve the right to amend the Terms and Conditions at any time.

£19.99 gets you a year’s Next Working Day delivery and Hermes Pre-Paid Returns.