Very disappointing. This is the fourth lambswool crew neck sweater I have purchased from WoolOvers. While the material is lovely, the sizing on the grey sweater is completely different than the other sweaters I own. When I compared the grey sweater to the same sweater in a different colour that I purchased at the same time, the dimensions of the grey sweater were at least 2 cm smaller in length and width. While the sweater is wearable it is not nearly as comfortable as the other sweater.
I live in Canada and return shipping is costly. Given the inaccuracy of the online size guide, I'm not sure I will purchase another sweater from WoolOvers.
Thank you for your feedback and we are very sorry to hear about the problems you have experienced with our sizing. Please do feel free to return your jumper and we will be more than happy to process a full refund obviously for the garment, as well as the postage. If you do decide to return it, please keep a proof of postage receipt and email a copy in to firstname.lastname@example.org (with the order number in the subject line) so that we can process the refund upon the garment's return. This will also be logged on file. Thank you again for your comments.